Current
.asia domain names are now live!
Now available $99/2yrs or $55/yr
Register your .asia domain name before someone else does.
Protect your business name today.
Check your domain name availability at .asia
WHOIS service
For general details visit
Netro Domain names
New Netro Desktop PC series released
Intel Core
Micro-architecture
systems from $495
Netro Quad Core system only $1089
For details visit
Netro Desktop Systems
Microsoft Windows Vista Service Pack 1
released
SP1
is a complete set of updates that Microsoft has issued over the past year
plus additional enhancements to improve your PC experience.
Technet:
Notable changes
2008
May
Tue 6th: Microsoft Windows XP
Service Pack 3 released
XP SP3 includes previously
released updates and a small number
of new updates such as
NAP
(Network Access Protection).
Mar
Thu 27th: .asia
domain names are now live!
Now available $99/2yrs or $55/yr
Register your .asia domain name before someone else does.
Protect your business name today.
Check your domain name availability at .asia
WHOIS service
For general details visit
Netro Domain names
Tue 18th: Microsoft Windows Vista Service
Pack 1 released
SP1
is a complete set of updates that Microsoft has issued over the past year
plus additional enhancements to improve your PC experience.
Technet:
Notable changes
2007
2006
Dec
Fri 22nd:
Merry Christmas & Happy New Year
We thank you for your support this year and look forward to working
with you in 2007.
Our office will be closed 6pm Fri 22-Dec-06, reopening 9am on Mon
8-Jan-07.
If you require support during this period, after hours
support charges may
apply.
please log the details via our contact
page and leave a message on our voicemail
if the request is urgent. The contact page is also accessible from our
home page.
Thu 14th:
ADSL 8192/384 Kb plan now available nationally
For details, refer to our DSL
Soho plans.
Jun
Tue 27th:
ADSL2+ now available
25 exchanges in NSW, VIC & QLD are now active.
For availability, refer to DSLAM
schedule
Sat 10th:
SSL Mail now supported
We now support SSL
for encrypted email retrieval & sending.
Thu 8th: Free
ADSL2+ Ethernet Modem Router promotion
With every new ADSL Connection, limited time only. worth $77
May
Wed 3rd:
LiveStats Upgrade
We are now running the Live
Statistics XSP v8.03 server for Windows web hosting clients,
which features a number of new features & reports.
Apr
Sat 29:
Windows Server 2003 Web Server Upgrade
Includes number of updates including Service Pack 1
More information available on our IIS
Resources page.
Mar
Fri 17th:
1300 Sales number now active
For Sales enquiries, call 1300 003 001 (Local call anywhere in
Australia from fixed line)
Feb
Mon 27th:
North Sydney primary data centre link upgraded
Our primary link has been upgraded to faster infrastructure.
Both our core Cisco routers have been upgraded.
We now offer 10 Mb download for Windows Hosting & cable clients
Jan
Thu 19:
FormMail script upgraded
FormMail is great
for sending emails via a web based form.
2005
Nov
Wed 23:
Netro now uses Netgear ADSL2+ routers
According to the Whirlpool 2005 Australian Broadband Survey,
Netgear was
voted the easiest to install ADSL
Modem on the market.
Oct
Mon 31st: Linux
Web Hosting
Websites have been moved onto a faster server, on a faster
link,
If you cannot view the website, make sure you clear your DNS Cache,
For details refer to: DNS FAQ Q2
(located at the bottom of the DNS page)
Mon 17th: Email & Webmail server upgraded
Email
& Webmail has been moved onto a faster server, on a faster link,
If you cannot send or receive email, please ensure you are using the
correct mail settings.
We recommend that you use hostname,
not the IP address, since this could change in future.
Please note that usernames & passwords are case
sensitive.
username should be all lower case.
Webmail now has a new address:
http://webmail.netro.com.au/
Please update your favourites (bookmarks)
The service was unavailable during the server switchover
to ensure mailboxes were syncronised, for details refer to scheduled outages
Fraudulent Emails
Some customers have reported receiving fraudulent emails,
which appear to come from us:
from
"mail@netro.com.au"
Subject: Members Support
Dear Netro Member,
We have temporarily suspended your email account ...
Official emails from Netro normally show our ABN.
To verify if the email did originate from us,
view the Internet headers
Aug
Mon 15th: New Netro 0198 333 939 National Dialup Number activated!
We
are pleased to advise that the new Netro 0198 333 939 national
dialup number is now active, providing coverage around most of Australia
for the cost of a local call. Please ensure your settings are updated
to use the new number AND new user name format "userid@netro.com.au"
The old number will be disconnected shortly. Remember to
disable manual
web proxy and DNS settings (if enabled), since this
will now be done transparently.
To create a new dialup connection called "Netro Dialup" with
the new
number, goto:
Control Panel, Network & Internet Connections, Network
Connections.
The old dialup connection can be deleted once you have logged onto the
new number
successfully.
For details, please visit the Netro Dialup Support page:
http://www.netro.com.au/support/dialup/
Jul
Satellite Imagery
Checkout your world from space:
http://earth.google.com/
(Uses a 10 MB downloadable program)
http://virtualearth.msn.com/
(North America coverage)
Jun
Tue 28th
EFT details have changed
Refer to your Invoice for new account details.
May
Tue 3rd: National
ADSL Coverage
We are pleased to advise that with the addition of the ACT
(Australian Capital Territory), we now provide National ADSL coverage.
Over 1,200 Telstra telephone exchanges have now been ADSL enabled
around the country in most urban and major rural centres.
Apr
Tue 13th
Mailbox size increased by 25%
Maximum size is now 25 MB, increased from 20 MB
providing you with more storage space on the server.
Upgrade
to Windows 2003 Server Service Pack 1
The Microsoft
Windows IIS web server platform will be upgraded soon,
please ensure your web site such as ASP (Active Server Pages) is
compatible with the new version.
Mar
Thu 3rd
Deceptive domain offers
Beware of deceptive letters and/or faxes sent by Domains Australia
offering .com domain registration for $225.
For more information refer to the
AuDA
Consumer Alert
If you do wish to register or renew a .com domain name,
this can be done through Netro for only $99 for 2 years.
For more details refer to our Domain
services
Tue 1st
Rate Limiting
Traffic
shaping has been implemented on Netro Border routers to prioritise
interactive
traffic such as HTTP, HTTPS (Hyper Text Transfer Protocol Secure), FTP
(File Transfer Protocol)
and VPN (Virtual Private Network), by limiting non interactive traffic
such as SMTP
(Simple Mail Transfer Protocol) traffic between servers to 800 Kb (100
KB/sec) on primary link and
64 Kb (8 KB/sec) on secondary link.
Flow Monitoring
Netro now captures flow
information for billing, bandwidth management and security.
Information captured includes source & destination Protocol, IP
address & Port numbers.
Offensive Material
Under the Criminal Code, it is
illegal to access and/ or host child pornography
and child abuse material via the Internet.
For more information, refer to the
Attorney-General's
Department and
section 4.1 (use of the service)
of our Terms &
Conditions
Feb
Tue 1st
DSL Soho Pricing reduction
Flat Rate pricing is now available from $71.50/mth ($65
ex).
For details refer to DSL Soho
plans
DSL Soho
Shaping option
Now available on usage based plans for an extra $8.25/mth
(7.50 ex)
For details refer to DSL Soho
plans
Jan
Sat 1st: ABN Changed
The Netro ABN (Australian Business Number) has
changed to: 19 136 968 156
Please update your records.
2004
Dec
Merry Christmas & Happy New Year
Netro office will be closed from 16:00 hrs Fri 24-Dec-04 (Christmas eve)
until 9:00 hrs Wed 5-Jan-05. Only limited support will be available
during
this period.
Nov
ADSL 2+ Routers now shipping
Netcomm
have recently released the NB5
router which will support up to 25 MB
on an ADSL 2 enabled exchange (DSLAM), expected to be available by 2006.
Speed comparison below:
- ADSL 1 ... 8 Mb
- ADSL 2 ... 12 Mb
- ADSL 2+ ... 25 Mb
This allows you to buy the next generation router now, and be
ready for ADSL 2 when available.
Cost $148.50. More details available on DSL Hardware page
Aug
Unlimited Business grade 512/512k DSL expires Fri 13-Aug-04
Setup $297 (normally $495) 40% discount
Ongoing $1,188 per Quarter (360/mth ex), normally $1650 (28% discount)
16:1 contention ratio
12 month contract
Jul
For billing and fraud prevention, CLI (Caller Line
Identification) blocking will no longer work
on Internet dialup calls made to (02) 9925 5800, even if you have a
"silent number".
For more information, refer to
Telstra
Variation of Customer Terms.
Jun
Internet Connectivity redundancy has been improved by implementation of
service assurance agent,
which will automatic switch outgoing traffic to our backup link in the
event of packet degradation
exceeding 5 seconds.
Mar
Changed backup provider, allowing us to provide more competitive
pricing on dedicated links.
2003
Nov
Primary mail & proxy server has been upgraded, including 2nd
Processor, memory doubled and Operating System upgrade.
Sep
Changed primary provider to provide additional capacity for future
growth
Mar
Border Router memory upgraded, providing better connectivity
Feb
Backup web server upgraded, providing better redundancy
Jan 2003
The
Network Operations Centre
is now monitored 24 hours day.
2002
Dec
Our office will be closed from 6 pm Friday before Christmas (20th
December 2002) until
the first Monday of the new year (6th January 2002). Only limited
technical support
will be available until New Years day. During this period, email
support@netro.com.au, or leave a message on
our voice mail system. Have a great Christmas break and we look forward
to speaking to you in the
New Year. Thank you for your support over the last year
Nov
Emergency Power capacity in our data centre has been upgraded with
installation
of a redundant UPS
Oct
Webmail client has been updated, you can now change your
account password
via the options menu
Sep
Updated Diagnostics Trace
page
Aug
Updated various Sites
links
July
.au domain names have been deregulated, two year licences available
from $99
For details refer to our Domain
Services
Jun
Inbound & Outbound emails are now scanned for most viruses
Refer to Anti Virus
Support
May
Keep your Internet Connection Secure
Refer to Security
Support
Apr
Email can now be read via the web using our Webmail interface.
Bookmark this address: http://members.netro.com.au/webmail/
Mar
How to configure and troubleshoot DNS
(Domain Name
Service)
Feb
Connected to a new Internet backbone supplier to provide
additional capacity
New Cisco border router was implemented
Primary Mail and DNS Server was upgraded provide additional security
and more
capacity
Refer to Mail FAQ
Support
How to
monitor and minimising your bandwidth usage
Jan 2002
Netro launches its ADSL & SHDSL Service
Refer to our DSL
Services
Our AUP (Acceptable
Usage Policy) has been
updated
.