Netro: News

Current

Holiday Hours

Tue 6th: Pre order Windows 7 today

Intel Core i7 base system promotion, only $1100 inc GST.

Tue 8th: Intel introduces Core i7 & i5 (Lynnfield) processors

Mon 6th: Lenovo G530L full featured notebook bundle only $1,100

Fri 26th: Buy Windows Vista, get Windows 7 upgrade free

Fri 19th: Is your computer at risk? Check our 4 step security guide

Tue 26th: Microsoft Windows Vista Service Pack 2 released

Thu 14th: 50% bonus tax deduction for small businesses

2008

Tue 6th: Microsoft Windows XP Service Pack 3 released

Thu 27th: .asia domain names are now live!

Tue 18th: Microsoft Windows Vista Service Pack 1 released

2007

Fri 7th: Office closed for APEC

Mon 27th: New Netro Desktop PC series released

2006

Fri 22nd: Merry Christmas & Happy New Year

Thu 14th: ADSL 8192/384 Kb plan now available nationally

Tue 27th: ADSL2+ now available

Sat 10th: SSL Mail now supported

Thu 8th: Free ADSL2+ Ethernet Modem Router promotion

May

Wed 3rd: LiveStats Upgrade

Apr

Sat 29: Windows Server 2003 Web Server Upgrade

Mar

Fri 17th: 1300 Sales number now active

Feb

Mon 27th: North Sydney primary data centre link upgraded

Jan

Thu 19: FormMail script upgraded

2005

Nov

Wed 23: Netro now uses Netgear ADSL2+ routers

Oct

Mon 31st: Linux Web Hosting

Mon 17th: Email & Webmail server upgraded

Email & Webmail has been moved onto a faster server, on a faster link,
If you cannot send or receive email, please ensure you are using the
correct mail settings. We recommend that you use hostname,
not the IP address, since this could change in future.

Please note that usernames & passwords are case sensitive.
username should be all lower case.

Webmail now has a new address: http://webmail.netro.com.au/
Please update your favourites (bookmarks)
The service was unavailable during the server switchover
to ensure mailboxes were syncronised, for details refer to scheduled outages

Fraudulent Emails

We have temporarily suspended your email account ...

Official emails from Netro normally show our ABN.
To verify if the email did originate from us,
view the Internet headers
 

Aug

Mon 15th: New Netro 0198 333 939 National Dialup Number activated!

We are pleased to advise that the new Netro 0198 333 939 national
dialup number is now active, providing coverage around most of Australia
for the cost of a local call. Please ensure your settings are updated
to use the new number AND new user name format "userid@netro.com.au"

The old number will be disconnected shortly. Remember to disable manual
web proxy and DNS settings (if enabled), since this will now be done transparently.

To create a new dialup connection called "Netro Dialup" with the new number, goto:
Control Panel, Network & Internet Connections, Network Connections.
The old dialup connection can be deleted once you have logged onto the new number
successfully.

For details, please visit the Netro Dialup Support page:
http://www.netro.com.au/support/dialup/
 

Jul

Satellite Imagery

Jun

Tue 28th EFT details have changed

May

Tue 3rd: National ADSL Coverage

Apr

Tue 13th

Mailbox size increased by 25%

Upgrade to Windows 2003 Server Service Pack 1

Mar

Thu 3rd

Deceptive domain offers

Beware of deceptive letters and/or faxes sent by Domains Australia
offering .com domain registration for $225.
For more information refer to the AuDA Consumer Alert
If you do wish to register or renew a .com domain name,
this can be done through Netro for only $99 for 2 years.
For more details refer to our Domain services
 

Tue 1st

Rate Limiting

Traffic shaping has been implemented on Netro Border routers to prioritise interactive
traffic such as HTTP, HTTPS (Hyper Text Transfer Protocol Secure), FTP (File Transfer Protocol)
and VPN (Virtual Private Network), by limiting non interactive traffic such as SMTP
(Simple Mail Transfer Protocol) traffic between servers to 800 Kb (100 KB/sec) on primary link and
64 Kb (8 KB/sec) on secondary link.
 

Flow Monitoring

Netro now captures flow information for billing, bandwidth management and security.
Information captured includes source & destination Protocol, IP address & Port numbers.
 

Offensive Material

Under the Criminal Code, it is illegal to access and/ or host child pornography
and child abuse material via the Internet. For more information, refer to the
Attorney-General's Department and section 4.1 (use of the service)
of our Terms & Conditions
 

Feb

Tue 1st

DSL Soho Pricing reduction

DSL Soho Shaping option

Jan

Sat 1st: ABN Changed

2004

Dec

Merry Christmas & Happy New Year
Netro office will be closed from 16:00 hrs Fri 24-Dec-04 (Christmas eve)
until 9:00 hrs Wed 5-Jan-05. Only limited support will be available during
this period.
 

Nov

ADSL 2+ Routers now shipping
Netcomm have recently released the NB5 router which will support up to 25 MB
on an ADSL 2 enabled exchange (DSLAM), expected to be available by 2006.
Speed comparison below:
- ADSL 1 ... 8 Mb
- ADSL 2 ... 12 Mb
- ADSL 2+ ... 25 Mb

This allows you to buy the next generation router now, and be ready for ADSL 2 when available.
Cost $148.50. More details available on DSL Hardware page
 

Aug
Unlimited Business grade 512/512k DSL expires Fri 13-Aug-04
Setup $297 (normally $495) 40% discount
Ongoing $1,188 per Quarter (360/mth ex), normally $1650 (28% discount)
16:1 contention ratio
12 month contract

Jul
For billing and fraud prevention, CLI (Caller Line Identification) blocking will no longer work
on Internet dialup calls made to (02) 9925 5800, even if you have a "silent number".
For more information, refer to Telstra Variation of Customer Terms.

Jun
Internet Connectivity redundancy has been improved by implementation of service assurance agent,
which will automatic switch outgoing traffic to our backup link in the event of packet degradation
exceeding 5 seconds.

Mar
Changed backup provider, allowing us to provide more competitive pricing on dedicated links.
 

2003

Nov
Primary mail & proxy server has been upgraded, including 2nd Processor, memory doubled and Operating System upgrade.

Sep
Changed primary provider to provide additional capacity for future growth

Mar
Border Router memory upgraded, providing better connectivity

Feb
Backup web server upgraded, providing better redundancy

Jan 2003
The Network Operations Centre is now monitored 24 hours day.
 

2002

Dec
Our office will be closed from 6 pm Friday before Christmas (20th December 2002) until the first Monday of the new year (6th January 2002). Only limited technical support will be available until New Years day. During this period, email support@netro.com.au, or leave a message on our voice mail system. Have a great Christmas break and we look forward to speaking to you in the New Year. Thank you for your support over the last year

Nov
Emergency Power capacity in our data centre has been upgraded with installation of a redundant UPS

Oct
Webmail client has been updated, you can now change your account password via the options menu

Sep
Updated Diagnostics Trace page

Aug
Updated various Sites links

July
.au domain names have been deregulated, two year licences available from $99
For details refer to our Domain Services

Jun
Inbound & Outbound emails are now scanned for most viruses
Refer to Anti Virus Support

May
Keep your Internet Connection Secure
Refer to Security Support

Apr
Email can now be read via the web using our Webmail interface.
Bookmark this address: http://members.netro.com.au/webmail/

Mar
How to configure and troubleshoot DNS (Domain Name Service)

Feb
Connected to a new Internet backbone supplier to provide additional capacity
New Cisco border router was implemented
Primary Mail and DNS Server was upgraded provide additional security and more capacity
Refer to Mail FAQ Support
How to monitor and minimising your bandwidth usage

Jan 2002
Netro launches its ADSL & SHDSL Service
Refer to our DSL Services
Our AUP (Acceptable Usage Policy) has been updated

.