Left side: includes Power button.
Overview
Product overview
Support includes User Guide, Firmware updates & FAQs.
Online emulator (NC2) main menu.
Online emulator legacy main menu.
Basic configuration
- Ethernet for FttP, HFC & FW services.
- VDSL (Very-high-bit-rate Digital Subscriber Line) for FttB, FttC & FttN services.
- ADSL (Asymmetric Digital Subscriber Line) for traditional telephone line based broadband services
whilst NBN is being deployed/ provisioned in your area.
Product images
Left side: includes Power button.
Back view: Plug-in xDSL (telephone), power, ethernet (to devices) & telephone (to handset) cables as applicable.
Front view
Status lights close up when DSL connection & Wireless active.
Troubleshooting
a) Check Wi-Fi router connection status via the front status lights (example shown above) and dashboard:
http://192.168.20.1 (default IP address, login details shown underneath modem, unless changed)
b) Check troubleshooting results
http://192.168.20.1/troubleshooting.html (also available via Advanced, Diagnostics)
The following should pass:
Test the connection to your local network Test your LAN1 Connection: Pass Test your Wireless Connection Test: Pass Test the connection to your Internet service provider Test PPP server connection: Pass Test authentication with ISP: Pass Test the assigned IP address: Pass Ping default gateway: Pass Ping primary Domain Name Server: Pass
Related links
Support: NBN