Netro Support: Registrar Resources


Overview
Netro is an auDA accredited registrar reseller.

.au Policies
.au Published Policies (.au Domain Administration)
- .au Domain Administration Rules: Licensing
ABN Lookup Australian Business Register (ABR)/ Australian Business Number (ABN) search tool
Search ASIC Registers Organisation & Business Names including ACN (Australian Company Number) search
- ASIC: Company Online Access officeholders can download Company details at no cost
- ASIC: Annual statements example shown, redact corporate key for security.

.au Legacy Published Policies & Guidance Notes:
These apply to .au domain name licences where the current licence period commenced before 10 AM AEST, 12-Apr-21. Some important legacy policies include:

Registration & renewals:
- Mandatory Terms and Conditions Applying to .au Domain Name Licences (2008-07)
- Domain Name Eligibility and Allocation Policy Rules for the Open 2LDs (2012-04)
- Guidelines on the Interpretation of Policy Rules for Open 2LDs (2012-05)
- WHOIS Policy (2014-07)
- Domain Renewal, Expiry and Deletion Policy (2010-01) Renew up to 90 calendar days before and 30 days after the expiry date.

Maintenaince:
- Domain Name Password Policy (2002-29)
- Registrant Contact Information Policy (2010-07) Ensure the registrant contact remains valid.
- Transfers (Change of Registrar of Record) Policy (2013-02) Transfers must be authorised by the registrant.
- Transfers (Change of Registrant) Policy (2011-03) Typically takes 2 calandar days.
- Complaints (Registrant Eligibility) Policy (2004-01)

Top Level Domains (TLD's)
ICANN Agreements & Policies (Internet Corporation for Assigned Names and Numbers)
- 2013 Registrar Accreditation Agreement (RAA):
  - Registrant Educational Materials
  - Registrants' Benefits and Responsibilities
Whois Data Reminder Policy (WDRP) FAQ
Expired Domain Deletion Policy (EDDP)
Life Cycle of a Typical gTLD Domain Name
Transfer Policy
Name Holder FAQ
Tucows Domains Registration Agreement
InterNIC Public Information


WHOIS
Use Whois to determine the Domain Registrar, Registrant contact details and Name servers:
AuDA (.au Domain Administration)
Synergy Wholesale
- Partner Lookup service provider/ domain reseller details
Tucows Domains: Whois (for TLD's such as .com, .net, .org etc.)

ICANN RDAP (Registration Data Access Protocol)
APNIC (Asia Pacific Network Information Centre)
ARIN (American Registry for Internet Numbers)
RIPE NCC (Réseaux IP Européens Network Coordination Centre) Regional Internet Registry for Europe
Wikipedia: Regional Internet Registry (RIR)


Registrant email address
Make sure your email address is kept upto date, here are the recommended settings:
Tech email: registry@netro.com.au (Netro Registry)
Registrant email: userid@netro.com.au (substitute userid with your mailbox name)
If you use a registrant email address at your domain, you won't be able to receive correspondence or make changes if your domain expires.


Domain Management
Netro: Domains or Synergy Wholesale
Enetica - Registrant Agreement
OpenSRS (Tucows Domains)
Melbourne IT
Netro: Domain Admin For manual changes


Password recovery
This may also be known as an Authorisation code, AuthInfo, EPP (Extensible Provisioning Protocol) or registry key.
To recover your password use one of the Domain Management links above,
or if you are currently with an .au registrar not listed above, visit .au password recovery
For TLD's, contact the registrar shown in the Whois results further above.


Reports
Ausregistry Domain reports .au Statistics


Tools
Afilias: Domain Availability Check (.au domains)
WhatsMyDNS Global DNS Propigation Checker
intoDNS DNS & mail servers health report
nslookup Great for troubleshooting DNS issues

Links
Wikipedia: .au Domain Administration
Wikipedia: Internet Corporation for Assigned Names and Numbers

updated Mar-23