Overview
This form can be used to close an existing
Netro Service or Account (All services).
Contracts Period
Most Netro services do not have a minimum contract period,
except for:
- ADSL: 6 months (early
termination fee applies)
- SHDSL: 12 months (pay out rest of
contract)
- Mobile Wireless: 6 months
(early termination fee applies)
- Fixed Wireless: 24 months (pay out rest of contract)
Minimum Notice
One months notice is required for SHDSL & Wireless
services.
Expiry
To find out when your service expires, refer to the expiry
details on your most recent Netro Tax Invoice.
If service has already expired, you will be billed for an
additional billing cycle (see below)
Domain name licences are not refundable, since the registrars
require payment in advance.